Privacy and Processing of Personal Data Policy
Use of Cookies Policy

By using this website, you agree to the Privacy and Processing of Personal Data Policy, and the Cookies Policy, indicated below; if you do not agree, please do not use this website.


With the entry into force of the new General Data Protection Regulation (GDPR) on 25 May 2018, Cilnet provides its clients with greater awareness and control over the personal data provided to Cilnet, as well as the way in which these are processed.

Your data shall be processed by Cilnet Comunicações e Projectos Especiais S.A., with registered office at Lagoas Park, Edifício 5, Torre A, Piso 5, 2740-265 Porto Salvo, Tax Identification No. 505267772 (“Cilnet”). This company is responsible for the processing of your personal data and guarantees respect for the privacy of the Users of its website, within the meaning of the RGPD.


The data are securely processed, stored and protected in conformity with the GDPR (General Data Protection Regulation).

The collected data are used only for the purposes of commercial management and marketing, with the main aim of developing commercial activities involved in the provision of products and services. For this reason, Cilnet may use your data to send you information about its products and services. This processing of data shall only be carried out with your consent, provided during the completion of the contact form available on the Cilnet website, or during the enrolment in events organised/co-organised by Cilnet. If you agree, you will receive marketing communications via e-mail. Failure to provide your personal data (name and e-mail) makes it impossible for Cilnet to send you commercial communications.

If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, even though that right does not affect the lawfulness of processing based on consent previously given or the subsequent processing of the same data, as in the case of the fulfilment of the contract or of the legal obligation to which Cilnet is bound.

Whenever you receive a newsletter from Cilnet, you can access the Mailchimp platform through the provided link, in order to update your data or cancel your subscription to the newsletter.

The data subject can, at any time, access, rectify, delete, update, eliminate, and object to any personal data provided to Cilnet, such as request clarifications via electronic mail to

Right of access
The data subject shall have the right to obtain from Cilnet confirmation as to whether or not personal data concerning him or her are being processed and, where that is the case, to access his or her personal data and access information provided for by law.
If you wish to receive more than one copy of your personal data being processed, Cilnet may charge an administrative fee for that service.

Right to rectification
The data subject shall have the right to obtain from Cilnet’s company, without undue delay, the rectification of inaccurate or incomplete data concerning him or her.

Right to erasure (“right to be forgotten”)
The data subject shall have the right to obtain from Cilnet’s company the erasure of personal data concerning him or her without undue delay and the company shall have the obligation to erase personal data without undue delay where one of the following grounds applies:
a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) The data subject withdraws his or her consent regarding data processing (in those cases in which processing is based on consent) and where there is no other legal ground for the processing;
c) The data subject objects to the processing and there are no overriding legitimate grounds for the processing;

Right to restriction of processing
The data subject shall have the right to obtain from Cilnet restriction of processing where one of the following situations applies:

a) The accuracy of the personal data is contested by the data subject, for a period enabling Cilnet to verify the accuracy of the personal data;
b) The processing is unlawful, and the data subject opposes the erasure of the personal data and requests the restriction of their use instead;
c) Cilnet no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims;
d) The data subject has objected to processing pending the verification as to whether the legitimate grounds of the controller override those of the data subject.

Right to data portability
If the processing is based on consent of the data subject and that consent has been provided by automated means, the data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to Cilnet, in a structured, commonly used and machine-readable format.

Right to object
In those cases where personal data are processed for legitimate reasons pursued by Cilnet; or 2) where personal data are processed for direct marketing purposes or 3) profiling, the data subject shall have the right to object, at any time, to the processing of personal data concerning him or her.

Your requests will be processed with particular caution in order to ensure the effectiveness of your rights. You may be asked to provide evidence of your identity in order to ensure that the personal data are only shared with their data subject.
Please note that in certain cases (for example, due to legal requirements) your request may not be immediately met.

In any case, you shall be informed of the measures adopted to that end, within one month as of the moment when the request was made.

You also have the right to submit a complaint to the National Data Protection Committee


Cilnet collects data as follows:
– when you provide your personal data on the contact page;
– by electronic mail;
– through external websites or social networks;
– by correspondence or telephone;
– through the indication of a third party.

In some cases, Cilnet may collect and process anonymous data, namely:
– The Internet domain from which a data subject accessed the Cilnet website;
– The IP address;
– The type of browser and operating system that you use;
– The date and time that you visited the website;
– The pages visited on this website;
– The website address from which you visited our website.

The collection and processing of your data complies with the legal, regulatory and statutory requirements associated to the products and services provided, with the main aim of developing commercial activities involving the provision of products and services.

Cilnet respects the privacy of your data, which is why it does not provide, through any means whatsoever, your information to third parties. Cilnet undertakes to maintain your information confidential in accordance with this Privacy Policy and applicable legislation.


“Cookies” are data files that a website sends to the user’s computer while he or she is visiting that website. These data files include information that permits important data to be memorised, making navigation more efficient and useful. This website uses cookies for various purposes, namely Google Analytics.


The visitors of this website use different computers and web browsers. To make your visits as simple as possible, a record of the type of browser (for example, Internet Explorer, Google Chrome) and operating system (for example, Windows, Macintosh) used and the name of the domain of your Internet services provider is automatically stored.


If the user does not want to accept the cookies, he or she may do so by responding negatively to the pop-up that appears when he or she accesses the website. For the same purpose, you can also configure your computer so that you are warned whenever a cookie is being sent or deactivate all cookies through your browser. The user must verify the HELP menu of his or her browser to discover the best way of changing or updating his or her cookies. For further information on cookies and how to prevent them from being installed or how to delete existing cookies from your hard disk, the user can visit the following website:


To make your accessibility easier, Cilnet may include links to other sites on the Internet. When you use the links to these sites, you should review and accept the rules for the site prior to use. It is not possible for us to guarantee their quality and neither do we accept any responsibility for the content or other functionalities of these sites.


It is expressly forbidden to use the site for illegal purposes or any other purposes that might be considered unworthy of the image of Cilnet or of third-party rights. Usurpation, counterfeiting, exploitation of usurped or counterfeited content, unlawful identification and unfair competition are punishable by criminal law.


If any provision of this Document is deemed null by a competent court, the nullity of that provision shall not affect the validity of the remaining provisions.

Cilnet reserves the right to change this Privacy Policy at any time. The changes will be posted on this page. We therefore request that you visit our site regularly, as these changes may affect you as a visitor/user of our website.


These Policies shall be governed, implemented and interpreted in conformity with Portuguese law, notably, the Code of Copyright and Related Rights, the Code of Industrial Property and the Law of Computer Crime, as well as legislation on personal data and consumer law. The Parties hereby agree that any legal action arising from or relative to the use of this website and respective policies will fall under the jurisdiction of the District Court of Lisbon.

Terms and Conditions updated on: 24 July 2018 and written in accordance with the new Orthographic Agreement.